平台用户社会资本对其共创价值的影响
The impact of platform users' social capital on its co-creation value
-
摘要: 大数据、区块链等新兴科技运用于金融领域，推动了以“金融+社交”为特征的社交投资平台的发展。但是，部分平台由于不注重提升用户体验价值致使部分用户流失。基于典型的社交投资平台——雪球网的相关数据，实证检验不同类型的平台用户社会资本对其共创价值的影响，结果发现：结构型社会资本显著促进社会价值的提升，然而对经济价值没有显著影响；关系型社会资本和认知型社会资本均能够促进经济价值和社会价值的提升。
-
-
[1]
艾媒咨询.2018-2019中国金融科技专题研究报告[EB/OL].(2019-01-20
)[2022-04-05].http://www.iimedia.cn/63370.html. -
[2]
YANG X, LI G. Factors influencing the popularity of customer-generated content in a company-hosted online co-creation community:a social capital perspective[J].Computers in Human Behavior, 2016(64):760.
-
[3]
OKOLI C,OH W.Investigating recognition-based performance in an open content community:a social capital perspective[J].Information and Management,2007(3):240.
-
[4]
LEFEBVRE V M,SORENSON D,HENCHION M,et al.Social capital and knowledge sharing performance of learning networks[J].International Journal of Information Management, 2016(4):570.
-
[5]
DORFLEITNER G,FISCHER L,LUNG C,et al.To follow or not to follow:an empirical analysis of the returns of actors on social trading platforms[J].Quarterly Review of Economics & Finance, 2018(70):160.
-
[6]
WASKO M M, FARAJ S. Why should I share? Examining social capital and knowledge contribution in electronic networks of practice[J].MIS Quarterly, 2005(1):35.
-
[7]
ARIELY D, BRACHA A, MEIER S. Doing good or doing well? Image motivation and monetary incentives in behaving prosocially[J].American Economic Review, 2009(1):544.
-
[8]
QIU L,KUMAR S.Understanding voluntary know-ledge provision and content contribution through a social-media-based prediction market:a field experiment[J].Information Systems Research, 2017(3):529.
-
[9]
LI N, GUO X, CHEN G, et al. Reading behavior on intra-organizational blogging systems:a group-level analysis through the lens of social capital theory[J].Information & Management, 2015(7):870.
-
[10]
NOV O, YE C, KUMAR N. A social capital perspective on meta-knowledge contribution and social computing[J].Decision Support Systems, 2012(1):118.
-
[11]
TURNER J C. Rediscovering the social group:a self-categorization theory[M].Oxford:Blackwell Publishers, 1988:342.
-
[12]
DARR E D, KURTZBERG T R. An investigation of partner similarity dimensions on knowledge transfer[J].Organizational Behavior and Human Decision Processes, 2000(1):28.
-
[13]
HINZ O,SPANN M,HANN I-H.Can't buy me love…or can I?Social capital attainment through conspicuous consumption in virtual environments[J].Information Systems Research, 2015(4):859.
-
[14]
KANG L,JIANG Q,TAN C H.Remarkable advocates:an investigation of geographic distance and social capital for crowdfunding[J].Information & Management, 2017(3):336.
-
[15]
RAVINDRAN K, SUSARLA A, MANI D, et al. Social capital and contract duration in buyer-supplier networks for information technology outsourcing[J].Information Systems Research, 2015(2):379.
-
[16]
LEE R P,CHEN Q.The immediate impact of new product introductions on stock price:the role of firm resources and size[J].Journal of Product Innovation Management, 2009(1):97.
-
[17]
刘嘉琪,齐佳音.社交媒体情境下企业信号传递对短期销售收入的影响研究:以社会资本为中介变量[J].管理评论,2021(4):193.
-
[1]
-
点击查看大图
计量
- PDF下载量: 1
- 文章访问数: 1385
- 引证文献数: 0
下载:
